We will take a look at the EP-1272 which is part of the Real Pro Elite series of massage chair by Panasonic. The EP
1272 is a mid range shiatsu massage recliner with advanced massage therapy features. We will review some of the main features and touch
on the warranty coverage as well. Here is our evaluation and review of the EP 1272 shiatsu massage recliner.
We will start with the warranty coverage and then cover some of the important feature of the chair. Panasonic is a
major electronics company with many products. The warranty service for this massage chair is initially provided through your retailer.
If service is required, then the chair must be sent to an authorized repair center. The warranty coverage for this model is as follows:
3 years parts, 1 year labor. This is fairly short compared to other major manufacturers in the industry, which is somewhat surprising
for such a large company.
Let's look at some of the more important features of this shiatsu recliner. There are many therapeutic massage
functions incorporated into this model. There are 4 automatic massage programs, 8 manual massage programs, and 3 manual back massage
courses. There are also lower body air massage capabilities for the calves and feet.
The 4 automatic programs include: shiatsu, Swedish, stretch and quick. Shiatsu provides overall stimulation of the
back, neck and shoulders utilizing the soft shiatsu, deep rubbing and tapping actions. Swedish provides overall loosening of the
muscles in the back, neck and shoulders using longer strokes, circular motions and rhythmic actions. Stretch provides overall
stretching of the back muscles using the rolling, pressing, shiatsu and kneading massages. Quick provides loosening of the back, neck
and shoulders using rhythmic actions, circular motions, squeezing and tapping.
The 8 manual massage modes include the following massage techniques: kneading, compression, Swedish, Hawaiian, soft
shiatsu, tapping, regional rolling and full rolling. Kneading is particularly effective for the neck and shoulders. Compression is
recommended for full body relaxation. Swedish loosens up large areas of the back. Hawaiian helps to relieve tension in the lower back.
Soft shiatsu is excellent for loosening up knots in the back. Tapping loosens up the finer muscles of the neck or as a finishing
massage. Regional rolling provides focused rolling out of the back muscles. Full rolling provides overall stretching of the back
muscles.
The leg rest has a dual purpose massage. It can be used to massage the calves or the feet. If you place your legs into
the leg rest, then it will target your calves. To massage your feet, the leg rest must be raised more horizontal and you must bend your
knees to place your feet in. The leg rest provides an air compression massage. This is accomplished by energizing airbags built into
the leg rest. They provide a gentle or firm squeeze, hold and release massage. This is particularly effective to relieve tight, sore or
aching muscles in the calves and feet.
The remote control of the EP 1272 is well designed. The main automatic programs work from one-touch buttons. The manual
massage functions are contained in a middle side panel of the main remote. The side panel can be flipped open to reveal the manual
controls. You can adjust the massage intensity or speed. There is a function to adjust the width of the back rollers. This is used on
the tapping, soft shiatsu and rolling massages. You can also select the area of focus for the back. There are options for the
neck/shoulders, lower back and for pinpointing.
Overall, the Real Pro Elite model EP 1272 is a well designed shiatsu recliner. It comes with an excellent variety of
massage therapies and can be effectively targeted to specific regions. The design aesthetics of the chair could have been better along
with the warranty. The Panasonic EP 1272 does deliver effective massage therapy, so if you are in the market for a mid range massage
chair, then this deserves your serious consideration.